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CHRISTMAS HOURS: Our stores close 5pm Wednesday 23 December and reopen 9am Monday 5 January. Online orders placed during this time will be processed when we reopen.
CHRISTMAS HOURS: Our stores close 5pm Wednesday 23 December and reopen 9am Monday 5 January. Online orders placed during this time will be processed when we reopen.
A man pushing a woman in a wheelchair as a young boy holds her hand, all smiling
A man pushing a woman in a wheelchair as a young boy holds her hand, all smiling

About Independent Living

Making Daily Living Easier

Independent Living is a Charitable Trust. We exist to improve equity and access for disabled people, those living with an impairment and their families/whānau and support networks. We have been working with communities across Aotearoa New Zealand for over forty years.  Many of our team have lived experience of disability ourselves so what we do has deep and personal meaning to us. We are committed to finding solutions to enable you to live a great life, be that navigating the health and disability sector or finding the right equipment to keep you as independent as possible.

Our Board 

Independent Living is governed by a Board of Trustees. We are privileged to have the volunteer services of our Trustees who represent a wide talent bank giving greater community perspective and vision for the future. Independent Living benefits from their generous contribution of time, knowledge and skills. 

Paul Brown sitting down on a blue couch wearing a navy coloured suit jacket.

Paul Brown - Chairperson

Paul Brown has a blend of both commercial and for-purpose experience, working in the automotive, financial services and international development sectors. Paul has held key leadership positions, including being CEO for 16+ years of an international development agency, senior roles within multinationals, and governance positions including chairing a peak body.

Today Paul is a Strategic Advisor in his own consulting business, applying critical insights and transformative thinking to assist businesses to remain relevant, sustainable and impactful. Much of this work is at the intersection of the social sector with purpose-driven corporations.

Paul sees huge potential for Independent Living Charitable Trust’s continued success, in driving impact alongside a critical and growing segment in our community.

Julie Garlick sitting down on a blue couch wearing a floral shirt

Julie Garlick

Julie is an experienced senior marketer and strategist, with a breadth of industry experience ranging from automotive and FMCG, through to retail and aged care. With leadership roles at some of New Zealand’s most iconic publicly listed companies, Julie applies a sound business lens to decision making.

Julie’s true passion though lies in customer experience, assisting businesses to put the customer at the heart of every decision or process. Today, Julie consults to companies in the healthcare and disability space, on projects ranging from the expansion of customer offerings, growing their service delivery and expanding geographic or demographic reach.

A Fellow of the Chartered Institute for Marketers, Julie is excited about the opportunities Independent Living has to help customers live better lives through providing them with the products and services to remain independent and in charge.

Grace Stratton next to a blue couch wearing a black shirt and blue jeans

Grace Stratton

Grace Stratton was born with cerebral palsy, but hasn't let that hold her back. Grace has a double degree in law and communications, and  is currently completing her Masters of Law. 

Grace is passionate about creating opportunities for others. She helped disabled people be cast in Fashion Shows at NZFW for the first time ever in 2019, and her consultancy company All is for All employs 5 disabled people. Grace is passionate about disabled person led, positive change and is passionate about supporting our ILSNZ kaupapa. 

Teresa Hura-O’Connor

Teresa Hura-O’Connor

Teresa is Māori (Ngāti Tūwharetoa) and an experienced editor and senior journalist who has worked in both New Zealand and the Pacific Islands. Her journalism work at community, regional and national level rests on strong written and verbal communication skills.

A belief that cultural competency is essential in this modern world grounds Teresa's interest in governance, with a focus on insight around simple implementation of Treaty of Waitangi principles at the workplace or board level. As a mother, she also understands the education journey for young people requiring learning support in New Zealand.

Teresa has been involved at management level of a variety of sports codes including netball and swimming. She has key relationships with many community organisations alongside whānau, hapū and iwi. Teresa strongly supports Independent Living's mahi promoting disabled person led positive change in society. 

David wearing a grey blazer facing the camera slightly side on and smiling with a dark grey background.

David Andrews

David brings executive and governance experience across private and government sectors, with a background in disability, immigration, energy, and tourism. His experience at Enable New Zealand, predominantly in Operational Management, IT and procurement, provides David with a deep understanding of the work Independent Living do. 

Together with his wife, David owns and operates House of Travel The Square, Palmerston North. In addition, David has proudly served on the Arohanui Hospice Board since 2020, supporting its vital and enduring work.

Sarah Ellisdon

Sarah Ellisdon

A Fellow Chartered Accountant, Sarah Ellisdon is currently GM Digital & Data for Hato Hone St John, a charitable organisation delivering an extensive range of essential health-related services and products. Prior to joining Hato Hone St John, Sarah was the Chief Information Officer with Counties Energy, during which time she  was recognised by CIO New Zealand as the top female senior technology executive, through driving innovation and influencing rapid change across the organisation.

Prior to that, Sarah held a number of senior IT leadership roles with SKYCITY Entertainment Group, who own and operate Casinos, Hotels & F&B outlets in both New Zealand and Australia.

During her career, Sarah has successfully built and led high-performance teams in technology, leading digital transformation in an agile environment, implementing enterprise technology solutions, and business process improvement across a broad range of industries.

Sarah is Chair of the IT Special Interest Group for Chartered Accountants Australia & NZ, and a member of the Information Systems Audit and Control Association.

Our Team

Our entire team are trained in the various product ranges we sell, as well as attending courses relevant to mobility, disability support and assistive technology.   

In addition, at each of our stores we have staff with either lived experience of disability, or specific skillsets to help you get advice tailored to your personal circumstance – be it a specific health condition or a language barrier.  

Regardless, whatever you require assistive or mobility advice on, we have a talented team who understand assistive technology and the support groups available to assist on mobility and disability.   Feel free to call us on 0800 625 100, email info@ilsnz.org or visit any of our stores – our advice is free and totally impartial.

Our History

Independent Living has a rich history of providing assistive products and information to disabled people and those who support them.

In the late 1970′s, a display of aids for daily living to assist disabled people was started part time at the Rehabilitation Centre in Dominion Road. The display was moved several times to the Auckland Arthritis and Rheumatism Society in Mountain Road and an Information Service was added.

The Independent Living Centre was opened in 1981 in a purpose built building on CCS grounds at Royal Oak. The building was the first of its kind in New Zealand, housing an information service, aids display, demonstration areas, function rooms and offices for community focused, tenant organizations.

This was a community collaboration between Auckland Coordinated Council for Disabled (ACCD), Auckland CCS, Arthritis and Rheumatism Society, Rotary and other organisations who joined together to raise funds and plan the development of the centre.

The Independent Living Centre went on to change its name several times in the coming years:

  • 1983 Disabled Persons Independent Living Centre Inc.
  • 1988 Disability Resource Centre Auckland Inc.
  • 2012 Independent Living Service Inc.
  • 2014 Independent Living Service Charitable Trust
  • 2018 Independent Living Charitable Trust

ILCT would like to thank our funders for their continued support:

ILCT is proud to collaborate with:

ILCT is proud to be a member of:

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