August 2021 Updates - COVID-19
We’re in alert level 4
Although our doors are physically closed, you can still order online or over the phone on 0800 625 100 - we're here for you.
The health and wellbeing of our customers and team remains of utmost importance to us, We are taking all the necessary measures to ensure your experience with us is both safe and enjoyable. We are following the Ministry of Health guidelines.
All order will have contactless delivery direct to your door.
Deliveries to some locations are experiencing delays due to high demand on all courier companies. Give us a call or email and find out more about deliveries in your area.
Need information or advice? We offer a virtual consultation via video call with one of our Assistive Technology Specialists you can book a virtual consultation using our online form.
If you have an enquiry, you can contact us by using our online form or by emailing us on info@ilsnz.org.
You can always call us and leave us a message. We'll get back to you within one working day.
Royal Oak: 09 625 0322
Botany South: 09 281 5027
Browns Bay: 09 550 3387
Helpful Resources
New Zealand Government COVID-19 website
Auckland Council service changes
Auckland Transport's COVID-19 Information
Check this page regularly to get the latest updates.
Latest Updates
20/11/20
28/08/20
Information on wearing a face mask
26/08/20
Important COVID-19 Alert Level 3 Update to CALD CommunitiesAT HOP card making contact tracing easier
Disability support services level 2
Disability support services level 3
12/08/20
11/08/20
Moving back to Alert Level 3: Government update
22/05/2020
Alert Level 2: Information for disabled people
14/05/2020
13/05/2020
Healthline Message for the Deaf Community
05/05/2020
28/04/2020
Guidelines for Volunteers during COVID-19
Guidelines for Volunteer Organisations During COVID-19
24/04/2020
Information for Muslim Communities
22/04/2020
Support Resources for Families
20/04/2020
Media Release - new digital platform to help most vulnerable
15/04/20
Total Mobility Scheme - reduced fares
03/04/2020
Welfare factsheet - getting the help and support you need
02/04/2020
01/04/2020
Auckland Council staff deployed to assist government food distribution programme
25/03/2020
Countdown priority assistance delivery service
20/03/2020
COVID-19 – Information and Resources for People with SCI
16/03/2020
COVID-19 - information for disabled people and residential care providers