{"id":6680178524263,"title":"Visco Elastic Mattress Topper","handle":"visco-elastic-mattress-topper","description":"\u003cp\u003eThe overlay features the ActiveX™ material is the main comfort layer in this Mattress. ActiveX™ is a high grade of elastic type foam that is responsive to a temperature around inflamed areas. ActiveX™ will become softer as it becomes warmer. So around a pressure point, it will always soften and allow the blood to circulate freely.\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eSizing\u003c\/strong\u003e\u003c\/p\u003e\n\u003ctable style=\"width: 201.729px;\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 88px;\"\u003e\u003c\/td\u003e\n\u003ctd style=\"width: 43px;\"\u003e\u003cstrong\u003eLength\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd style=\"width: 48.7292px;\"\u003e\u003cstrong\u003eWidth\u003c\/strong\u003e\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 88px;\"\u003e\u003cstrong\u003eSingle\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd style=\"width: 43px;\"\u003e190 cm\u003c\/td\u003e\n\u003ctd style=\"width: 48.7292px;\"\u003e90 cm\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 88px;\"\u003e\u003cstrong\u003eLong Single\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd style=\"width: 43px;\"\u003e203 cm\u003c\/td\u003e\n\u003ctd style=\"width: 48.7292px;\"\u003e90 cm\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 88px;\"\u003e\u003cstrong\u003eKing Single\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd style=\"width: 43px;\"\u003e203 cm\u003c\/td\u003e\n\u003ctd style=\"width: 48.7292px;\"\u003e107 cm\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 88px;\"\u003e\u003cstrong\u003eDouble\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd style=\"width: 43px;\"\u003e190 cm\u003c\/td\u003e\n\u003ctd style=\"width: 48.7292px;\"\u003e135 cm\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 88px;\"\u003e\u003cstrong\u003eQueen\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd style=\"width: 43px;\"\u003e203 xm\u003c\/td\u003e\n\u003ctd style=\"width: 48.7292px;\"\u003e152 cm\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eSpecifications\u003c\/strong\u003e \u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e50 cm overlay thickness\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eFeatures\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eZip off washable cover\u003c\/li\u003e\n\u003cli\u003eSWL range dependant on under surface foundation.\u003c\/li\u003e\n\u003cli\u003eTo launder the cover in a washing machine, set the main wash to a minimum of 65°C for no less than 10 minutes. 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ActiveX™ is a high grade of elastic type foam that is responsive to a temperature around inflamed areas. ActiveX™ will become softer as it becomes warmer. So around a pressure point, it will always soften and allow the blood to circulate freely.\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eSizing\u003c\/strong\u003e\u003c\/p\u003e\n\u003ctable style=\"width: 201.729px;\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 88px;\"\u003e\u003c\/td\u003e\n\u003ctd style=\"width: 43px;\"\u003e\u003cstrong\u003eLength\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd style=\"width: 48.7292px;\"\u003e\u003cstrong\u003eWidth\u003c\/strong\u003e\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 88px;\"\u003e\u003cstrong\u003eSingle\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd style=\"width: 43px;\"\u003e190 cm\u003c\/td\u003e\n\u003ctd style=\"width: 48.7292px;\"\u003e90 cm\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 88px;\"\u003e\u003cstrong\u003eLong Single\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd style=\"width: 43px;\"\u003e203 cm\u003c\/td\u003e\n\u003ctd style=\"width: 48.7292px;\"\u003e90 cm\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 88px;\"\u003e\u003cstrong\u003eKing Single\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd style=\"width: 43px;\"\u003e203 cm\u003c\/td\u003e\n\u003ctd style=\"width: 48.7292px;\"\u003e107 cm\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 88px;\"\u003e\u003cstrong\u003eDouble\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd style=\"width: 43px;\"\u003e190 cm\u003c\/td\u003e\n\u003ctd style=\"width: 48.7292px;\"\u003e135 cm\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 88px;\"\u003e\u003cstrong\u003eQueen\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd style=\"width: 43px;\"\u003e203 xm\u003c\/td\u003e\n\u003ctd style=\"width: 48.7292px;\"\u003e152 cm\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eSpecifications\u003c\/strong\u003e \u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e50 cm overlay thickness\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eFeatures\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eZip off washable cover\u003c\/li\u003e\n\u003cli\u003eSWL range dependant on under surface foundation.\u003c\/li\u003e\n\u003cli\u003eTo launder the cover in a washing machine, set the main wash to a minimum of 65°C for no less than 10 minutes. The cover can be tumble dried on low heat and the temperature must not exceed 60°C. The foam can be autoclaved at 134°C.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eNote:\u003c\/strong\u003e Special order only. Not available in stores.\u003c\/p\u003e"}
Visco Elastic Mattress Topper
Returns
Our policy lasts 3 days. If 3 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, and hygienic products such as continence products.
Additional non-returnable items:
- Gift cards
- Health and personal care items
- Toileting products
- Bathroom products
- Personal hygiene products and equipment
- Beds
- Clothing
- Lift and recliner chairs
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@ilsnz.org.
Sale items
Only regular priced items may be refunded, unfortunately sale items, end of line items and special orders cannot be refunded.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@ilsnz.org and send your item to: 14 Erson Avenue, Royal Oak, AUK, Auckland 1061, New Zealand.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
To return your product, you should mail your product to: 14 Erson Avenue, Royal Oak, AUK, Auckland 1061, New ZealandYou will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.