Supporting Someone Living with Dementia: A Guide for Families
When someone you love begins showing signs of dementia, it can feel overwhelming. You may be worried about their safety, their independence, or even how to start conversations about what’s happening. If your relative has recently been diagnosed or you suspect dementia may be affecting them, you’re not alone. Many whānau in Aotearoa walk this path, and while it brings challenges, there are trusted supports to help you navigate it. 
This guide offers practical steps, things to consider, links to trusted dementia support services in New Zealand — and how Independent Living can help you connect to supports, equipment, and care options.
Understanding Dementia
Dementia is not one single condition — it’s a term that describes a group of symptoms caused by different diseases that affect the brain, such as Alzheimer’s disease. These changes can impact memory, thinking, mood, and the ability to carry out everyday tasks.
According to Dementia New Zealand, over 70,000 New Zealanders live with dementia today, and as our population ages, that number will increase. In recent years we have come to understand a lot more about how to live well with Dementia. Early recognition and support can make a difference, both for the person living with dementia and their support network.
First Steps If You Suspect Dementia
If you notice changes in memory, mood, or behaviour, the first step is to see a GP. They can:
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Rule out other medical causes for confusion or memory loss
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Refer for cognitive or specialist assessment
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Link you with local dementia support services
Whilst Independent Living does not provide medical diagnosis or dementia-specific care, we can help you understand where to seek assessment, how to access funding and guide you toward the right condition-specific organisations.
Everyday Support At Home
Small changes in the home and routines can make a big difference:
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Keep daily routines simple and consistent
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Create safe spaces - remove trip hazards, ensure good lighting, label doors
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Encourage independence by letting your loved one do tasks they can manage
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Use memory aids - clocks showing day/night, whiteboards, reminder notes
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Engage in meaningful connection - photos, music, conversation
As Alzheimers NZ notes, assistive technology and everyday tools can support mobility, cognition, self-care, and communication. (Alzheimers New Zealand)
Assistive Equipment We Can Help You With
While Independent Living isn’t a dementia expert, we do provide a wide range of assistive products that can support safety, comfort, and independence at home. Demetia can reduce the ability to safely do simple tasks and these aids help to maintain independence and therefore reduce frustration and embarrassment. Here are some examples of equipment we offer - you can explore and trial many of these through our shop and hire services.
Mobility Scooters and walking aids – to remain social and active – whilst minimising the risk of falls.
Bathroom products to make showering and toileting easier and safer
Daily living and eating aids – to help with independence in eating, prepping food and getting dressed
Cushions and tables – dementia can drive inaction. These products help ensure comfort when sitting for long periods.
Because dementia is progressive, needs may change over time. Independent Living offers home trials and hire options, so you can test what works best before committing to a purchase. https://ilsnz.org/pages/hire
We also provide equipment guides and can help you explore funding pathways such as subsidies, grants, special needs funds) for assistive products. https://ilsnz.org/pages/financial-support
Plus, the team can help you determine who to contact for a needs assessment to access ongoing funding for home care or residential care if required.
Things To Consider
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Not every product will suit every person - working with an occupational therapist can help identify what’s safe and useful
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Starting small is okay - simple aids (grab handles, mugs, memory tools) can sometimes offer big gains in maintaining independence longer
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Be ready to adapt - what worked in one stage may not later
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Factor in training - Start early so the person with dementia has time, whilst still able, to learn how to use devices.
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Keep reviewing funding - supports and subsidies may shift, so stay informed
Checklist
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Seek GP assessment if you suspect dementia
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Connect early with dementia support services
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Focus on safety, routine, memory supports, and connection
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Explore assistive equipment (mobility aids, bathroom aids, daily living tools) via Independent Living
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Consider home trials or hire before purchase
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Reassess needs over time
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Reach out to Independent Living for help navigating equipment and care funding options
Where To Find Condition-Specific Support
If your whānau is facing dementia, these organisations offer valuable information, community connection, and resources:
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Local NASCs (Needs Assessment and Service Coordination) https://firstport.co.nz/fund/financial-support/disability-allowances-benefits/nasc
You might also explore condition groups for associated needs (e.g. stroke, Parkinson’s) depending on the person’s diagnosis or symptoms.
In Summary
Dementia is very common and varies by individual. Early assessment and lifestyle changes will make a huge difference in the independence and wellbeing of both the person with dementia and their whanau.
Independent Living are here to help you on the journey. Our advice is free and impartial, and we’d be happy to help you.
Info@ilsnz.org or call 0800 625 100