Meet Our Team


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Karen Beard-Greer
CEO
 
Alongside her role as CEO, Karen is also Chair of Manawanui InCharge and President of the New Zealand Federation of Disability Information Centres.  Karen joined ILS in November 2010 bringing 20 years’ business experience from the private sector.
 
Phone: (09) 625 0310 (DDI)
Email:   Karen@ilsnz.org
 

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Raema Inglis
Finance Manager
 
Raema is a qualified Chartered Accountant with a range of experience working for CA firms and not for profit organisations. She joined ILS in 2012.
 
Hours:   9 – 4pm Monday, Tuesday, Wednesday and Friday
Phone: (09) 625 0313 (DDI)
Email:   raema@ilsnz.org



 
 
Lynette Southey-Ray
Finance Support 
 
Lynette is a dedicated member of the Finance Team specialising in managing Conference Facility bookings and Accounts administration.  Lynette joined the ILS team in October 2016. She has lived experience of impairment (hearing).

Hours:  Monday - Friday 9 – 4.00pm
Phone: (09) 625 0322
Email:   lynette@ilsnz.org

 
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Peter Rawlings
Head of Supply Chain
 
Peter is the Head of ILS Supply Chain. He is also an accredited Barrier Free Advisor and Be. Master Coach and part of the ILS Specialist Access Advisory Team. Peter joined ILS in 2005 and gained the National Certificate in Disability Information Provision in 2012.
 
Phone: (09) 625 0322
Email:   peter@ilsnz.org



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Russ Hayes
Supply Chain Specialist
 
Russ is a key member of the Finance Team, responsible for stock control and supply chain.  He joined the ILS team in 1999 and has fulfilled a number of roles during his time here.  As a wheelchair user he has empathy for people with impairments, often assisting customers with his extensive product knowledge. 
 
Phone: (09) 625 0322
Email:   russell@ilsnz.org

 
 
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Julianne McEldowney
Key Relationships Manager
 
As Key Relationships Manager, Julianne is responsible for shaping, informing and developing New Zealand communities to removing barriers and bias for people with impairments. Julianne is part of the Projects Team, is an accredited Barrier Free Advisor, and specialises in Access, Consulting and Training. Julianne joined the ILS Team in 2000.  Julianne facilitates communication both internally and externally for ILS.  
Hours: Thursdays, 8.30pm - 4pm.
 
Phone: (09) 625 0311 (DDI)
Email:   julianne@ilsnz.org

 
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Tony Howe
Information & Equipment Consultant
 
Tony is lead Information and Equipment Consultant and is a part of the specialist Access Advisory Team.  He is an accredited Barrier Free Advisor, Be. Master Coach and Access Consultant/Trainer.  Tony manages the Lottery Grants Mobility Scooter scheme at ILS.  He holds the National Certificate in Disability Information Provision.  Tony joined ILS in 1992, has lived experience of impairment (3rd generation Muscular Dystrophy) and uses a power chair for mobility.  
 
Phone: (09) 625 0322
Email:   tony@ilsnz.org


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Tammy Smith
Information & Equipment Consultant
 
Tammy is an Information & Equipment Consultant with strong equipment knowledge to assist customers with their enquiries.  Tammy is part of our Showroom Team, specialising in customer service and web sales.  She also travels with the Mobile Service as required.  Tammy joined ILS in 2011 and now holds the National Certificate in Disability Information Provision.  
 
Phone: (09) 625 0322
Email:   tammy@ilsnz.org
 


 
Dee Kemp-Towns
Mobile Service Manager
 
Dee manages ILS Mobile, our information and equipment service that delivers presentations on assistive technologies and also connects people to support services throughout greater Auckland.  Dee has 7 years experience in the Healthcare sector prior to joining ILS & 20+ years customer service which provides a great base for the Mobile Service.

 
Mobile: 027 450 0146
Email:  dee@ilsnz.org
 
 
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Justin Williams
Project Manager New Services
 
Justin project manages the development of new services.  Justin has 25 years’ experience in retail store development, visual merchandising and sales.  He joined ILS in 2011 innovating our award-winning Mobile Service and was the driving force behind the newlook ILS Botany Store which opened in 2014.
 
Mobile: 027 283 0310
Email:  Justin@ilsnz.org


 
Felix Lin 林皓
Asian Service Development Manager 
 
Felix is our Asian Service Development Manager.  He joined ILS in 2015 and speaks Mandarin and Cantonese.

Phone: 09 625 0312
Email:Felix@ilsnz.org



 
Marian Park
Asian Information Consultant
 
Marian has just joined our Asian Service Team at ILS in 2015 and speaks Korean.
 
Hours:  10 – 3pm Wednesday & Thursday
Phone: 09 281 5248
Email:  Marian@ilsnz.org
 


 
Xiu Xie
Asian Information Consultant
 
Xiu is part of our Asian Service Team and is located at Botany. Xiu speaks Mandarin.
 
Hours:  9.30 – 3.30pm Wednesday & Thursday
Phone: 09 281 5027

 



April Pieterse
Full Time Sales Consultant, Botany Store
 
April is a full time sales consultant at the Botany Store. She has a strong commitment to addressing the needs of our customers.
 
Hours: Sunday 10am - 4pm, Monday to Thursday 9am - 5pm
Phone: (09) 281 5027
Email:  botanystore@ilsnz.org





Hannah Smith
Part Time Sales Consultant, Botany Store
 
Hannah is a part time sales consultant at the Botany Store on Sundays.
 
Hours: Saturday 9am - 5pm
Phone: (09) 281 5027
Email:  botanystore@ilsnz.org





Jessica Lee
Part Time Sales Consultant, Botany Store
 
Jessica is a part time sales consultant at the Botany Store. 
 
Hours: Saturday 9am - 5pm
Phone: (09) 281 5027
Email:  botanystore@ilsnz.org



Marile Brits
Part Time Sales Consultant, Botany Store
 
Marile is a part time sales consultant at the Botany Store on Sundays. 
 
Hours: Sunday 10am - 4pm
Phone: (09) 281 5027
Email:  botanystore@ilsnz.org




Kristy Attenberger
Part Time Sales Consultant, Botany Store
 
Kristy is a part time sales consultant at the Botany Store on Sundays.
 
Hours: Sunday 10am - 4pm
Phone: (09) 281 5027
Email:  botanystore@ilsnz.org




 
 

 

Alan Harrison
Volunteer

Alan has been kindly supporting ILS, volunteering his time for many years.  He assists Russ with stock control.
 
Hours:   9 – 5pm Thursdays
Phone: (09) 625 0322
Email:   alan@ilsnz.org






 
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Contact Us
Phone

0800 625 100


Royal Oak Store

14 Erson Ave, PO Box 24 042,

Royal Oak, Auckland

Ph: 09 625 0322


Royal Oak Store Open:

Weekdays: 8:30am-5pm

Saturday: 9am-2pm


Botany Store

308 Te Irirangi Drive,

Botany South, Auckland

Ph: 09 281 5027


Botany Store Open:

Monday - Saturday: 9am-5pm

Sunday: 10am-4pm