{"id":1444956438631,"title":"Pro Caramel 175 ml - 12\/24 Pack","handle":"pro-caramel-175-ml-12-24-pack","description":"\u003cp\u003eFlavour Creations’ pre-thickened ready-to-drink Pro Caramel helps dysphagia sufferers maintain greater levels of hydration and energy. Enriched with 15 g of protein per serve. Pro Caramel comes in a purpose-made, portion-controlled 175 ml dysphagia cup, specifically designed to aid in drinking.\u003c\/p\u003e\n\u003cp\u003eFlavour Creations’ Pro range is suitable for use in aged care settings and in cases of stroke, Parkinson’s disease, Huntington’s disease, cerebral palsy, multiple sclerosis, muscular dystrophy, motor neurone disease as well as neurological disorders caused by injury or disease and malignancies of the oral cavity and throat.\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eSpecifications\u003c\/strong\u003e\u003c\/p\u003e\n\u003ctable\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003c\/td\u003e\n\u003ctd style=\"text-align: center;\"\u003e\u003cstrong\u003eCups per Carton\u003c\/strong\u003e\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003e150 - Mildly Thick\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd style=\"text-align: center;\"\u003e24\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003e400 - Moderately Thick\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd style=\"text-align: center;\"\u003e12\u003cbr\u003e\u003cbr\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eFeatures\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e10 month shelf life.\u003c\/li\u003e\n\u003cli\u003eMore than 10 g of protein.\u003c\/li\u003e\n\u003cli\u003eContains milk and soy.\u003c\/li\u003e\n\u003cli\u003eFreeze and thaw stable.\u003c\/li\u003e\n\u003cli\u003eGluten free.\u003c\/li\u003e\n\u003cli\u003eGMO free.\u003c\/li\u003e\n\u003cli\u003eHeat stable.\u003c\/li\u003e\n\u003cli\u003eHigh energy.\u003c\/li\u003e\n\u003cli\u003eLow cholesterol.\u003c\/li\u003e\n\u003cli\u003eLow lactose.\u003c\/li\u003e\n\u003cli\u003eNut free.\u003c\/li\u003e\n\u003cli\u003eSource of fibre.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eNB:\u003c\/strong\u003e This is a special order product and not available in store.\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cp\u003eStore in a cool, dry place out of direct sunlight. Once opened, food and drinks should be handled and stored according to your site’s Food Safety protocols. Flavour Creations recommends use of the ‘2 hour \/ 4 hour rule’ for serving vulnerable persons, refrigeration between serving, and discarding any leftover product after 24 hours. Viscosity of products will remain stable well beyond any food safety time limits. 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Enriched with 15 g of protein per serve. Pro Caramel comes in a purpose-made, portion-controlled 175 ml dysphagia cup, specifically designed to aid in drinking.\u003c\/p\u003e\n\u003cp\u003eFlavour Creations’ Pro range is suitable for use in aged care settings and in cases of stroke, Parkinson’s disease, Huntington’s disease, cerebral palsy, multiple sclerosis, muscular dystrophy, motor neurone disease as well as neurological disorders caused by injury or disease and malignancies of the oral cavity and throat.\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eSpecifications\u003c\/strong\u003e\u003c\/p\u003e\n\u003ctable\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003c\/td\u003e\n\u003ctd style=\"text-align: center;\"\u003e\u003cstrong\u003eCups per Carton\u003c\/strong\u003e\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003e150 - Mildly Thick\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd style=\"text-align: center;\"\u003e24\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003e400 - Moderately Thick\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd style=\"text-align: center;\"\u003e12\u003cbr\u003e\u003cbr\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eFeatures\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e10 month shelf life.\u003c\/li\u003e\n\u003cli\u003eMore than 10 g of protein.\u003c\/li\u003e\n\u003cli\u003eContains milk and soy.\u003c\/li\u003e\n\u003cli\u003eFreeze and thaw stable.\u003c\/li\u003e\n\u003cli\u003eGluten free.\u003c\/li\u003e\n\u003cli\u003eGMO free.\u003c\/li\u003e\n\u003cli\u003eHeat stable.\u003c\/li\u003e\n\u003cli\u003eHigh energy.\u003c\/li\u003e\n\u003cli\u003eLow cholesterol.\u003c\/li\u003e\n\u003cli\u003eLow lactose.\u003c\/li\u003e\n\u003cli\u003eNut free.\u003c\/li\u003e\n\u003cli\u003eSource of fibre.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eNB:\u003c\/strong\u003e This is a special order product and not available in store.\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cp\u003eStore in a cool, dry place out of direct sunlight. Once opened, food and drinks should be handled and stored according to your site’s Food Safety protocols. Flavour Creations recommends use of the ‘2 hour \/ 4 hour rule’ for serving vulnerable persons, refrigeration between serving, and discarding any leftover product after 24 hours. Viscosity of products will remain stable well beyond any food safety time limits. Flavour Creations recommends dysphagia patients consult a Speech Pathologist for evaluation of any swallowing difficulties and recommendation of suitable products.\u003c\/p\u003e"}
Pro Caramel 175 ml - 12/24 Pack
Returns
Our policy lasts 3 days. If 3 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, and hygienic products such as continence products.
Additional non-returnable items:
- Gift cards
- Health and personal care items
- Toileting products
- Bathroom products
- Personal hygiene products and equipment
- Beds
- Clothing
- Lift and recliner chairs
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@ilsnz.org.
Sale items
Only regular priced items may be refunded, unfortunately sale items, end of line items and special orders cannot be refunded.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@ilsnz.org and send your item to: 14 Erson Avenue, Royal Oak, AUK, Auckland 1061, New Zealand.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
To return your product, you should mail your product to: 14 Erson Avenue, Royal Oak, AUK, Auckland 1061, New ZealandYou will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.