Last updated on 25/03/2020


Independent Living will be open on Wednesday 25 March until 5pm and closed from Thursday 26 March until further notice due to the COVID-19 lockdown.

You may still use our website to order essential products, such as continence and food supplements.
If you have an urgent request, please contact us and we will assess your request on a case by case basis.
For any orders made on our online store, outside the essential products, these will only be processed after the COVID-19 lockdown has lifted.

If you have an urgent enquiry, you can contact us by using our online form or by emailing us on

You can always call us and leave us a message. We'll get back to you within one working day.

Royal Oak: 09 625 0322

Botany South: 09 281 5027

Browns Bay: 09 550 3387

If you have Hire Equipment that is due to be returned during the lockdown, we ask that you hold on to it until we re-open. You will not be charged any additional fees. Please do not leave the equipment outside our stores. 


Check this page regularly to get the latest updates.