Hospital Shuttle Services

Hospital Shuttle Services

Is there assistance to help me get to my hospital appointment?
A number of hospitals across the Auckland region offer shuttle services to patients, their companions and visitor.  Some shuttle services ask that you book ahead and there may be eligibilty criteria you must meet to use this service.  

Manukau East Patient Transport Service (MEPTS)
This service operates Monday to Friday providing a twice daily door-to-door Shuttle Bus for all the community to: Botany Superclinic, Manukau Superclinic and Middlemore Hospital.
The service is open to all the community: patients, their companion and visitors to the hospital, may use the bus. Clients should be mobile enough to independently enter and exit Shuttle-bus with minimal help. Unfortunately, wheelchairs cannot be accommodated.
If you need to change your appointment time to fit the Shuttle timetable, please ring the Clinic or Hospital staff - their number is on your appointment letter. They will do their best to try and change your time.
Pickup Area:  Bucklands Beach Peninsula, Pakuranga, Howick, Dannemora to Flatbush (includes Harris Road, Springs Road, Ormiston Road, Murphys Road).

Bookings, Timetable and Fare Information:
Monday to Friday between 9am and 5pm
Phone: 0800 637 284 or 0800 ME PATIENT.

Manukau Superclinic
Manukau SuperClinic™ offer a free bus service for patients between Monday and Friday (not including public holidays).

See Manukau Superclinic website for bus timetable.
Waitemata Hospital Shuttle

The shuttle service provides transport for people attending outpatient appointments at North Shore, Waitakere or Greenlane hospitals. The shuttle provides an 'on demand' service only, so bookings are essential and should be made at least two working days in advance of when transport is required.
To reserve a seat phone: 0800 809 342
Conditions do apply, so read their Shuttle brochure first to find out if you are eligible to use the Hospital Shuttle service.

Metro Ambulance - Patient Transfer Service
Metro Ambulance are a local family-owned business that provides non-emergency ambulance based patient transfer services in your area. 

Transparent competitive pricing. For more information see or phone 0800 52 62 82.

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Royal Oak Store

14 Erson Ave, PO Box 24 042,

Royal Oak, Auckland

Ph: 09 625 0322

Royal Oak Store Open:

Weekdays: 8:30am-5pm

Saturday: 9am-4pm

Botany Store

308 Te Irirangi Drive,

Botany South, Auckland

Ph: 09 281 5027

Botany Store Open:

Monday - Saturday: 9am-5pm

Browns Bay

89 Clyde Road,

Browns Bay, Auckland

Ph: 09 550 3387

Browns Bay Store Open:

Monday - Saturday: 9am-4.30pm