Meet our Board

The Independent Living Service is governed by a Board of Trustees.  We are privileged to have the volunteer services of our Trustees who represent a wide talent bank giving greater community perspective and vision for the future. ILS benefits from their generous contribution of time, knowledge and skills.  Some of our Trustees have served many years on the Board ensuring stability and an important historical perspective as we move forward.

Rob Gill (Chair)

Rob Gill (Chair) 
Rob is an experienced service development manager with expertise in commissioning, service design, public policy, workforce development and change management in health and social care.  He has been at the forefront of reforms to the New Zealand disability system since the 1990s.  

Rob has held national portfolios in intellectual disability and workforce development at the Ministry of Health and has led New Zealand’s largest individualised funding service, Manawanui In Charge.  Since 2011, he has been the business development manager at Te Pou O Te Whakaaro Nui, New Zealand’s only independent non-government provider of evidence based workforce development spanning addiction, mental health and disability.  Rob is passionate about self-directed options that deliver choice and control to service users and is committed to sustainable service development.

Carol Gernhoefer

Carol Gernhoefer is a Chartered Accountant and brings her experience of business and accounting to the Board. Carol is a graduate of Auckland University and has worked in New Zealand, America, Japan and Europe.  She is an Associate at Lyne Opinion Limited and provides expert financial opinions in the areas of business valuation, litigation and financial dispute resolutions.  

Carol has governance experience with not-for-profit organisations and is a former board member of the Auckland War Memorial Museum and Sands Auckland Central.  Carol also facilitates the accounting school programmes for the New Zealand Institute of Charted Accountants.   Carol is the founder of Auckland For Kids, a website which provides information on events and activities for children, teenagers and families in Auckland. Carol and her husband Glen have two young children.

Louise Judd

As a result of being inspired by her amazing brother, who was born with an intellectual disability, Louise’s career has been focussed on not-for-profit management, predominantly in the disability sector.  Louise has a Bachelor’s degree in Human Services and Political Science, and a Post Graduate Diploma in Business (Management). These have provided a sound basis for her various management roles, including working for Spectrum Care, Presbyterian Support Northern, and StarJam, and her current role with Make-A-Wish New Zealand.

Louise is passionate about every person having the opportunity to live a rewarding and meaningful life, which drives her work in the not-for-profit field. She is also a trustee of Recreate, an organisation that provides life changing adventure, recreational and social activities to children and young adults with a disability. 

Jim Kriechbaum

Jim is a General Practitioner working as a partner at Mt Wellington Family Health Centre for over 20 years. For the last 10 years he has also worked part time as a GP Liaison and then Primary Care Director at Auckland District Health Board. This role involves development and improvement in the integration of Primary and Secondary care in the Auckland region. Jim is also involved in Procare, the  largest Primary Health Organisation in Auckland, where  he chairs the Clinical Quality and Education Committee. Jim is married to Aveny and they have 3 boys.


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Contact Us

0800 625 100

Royal Oak Store

14 Erson Ave, PO Box 24 042,

Royal Oak, Auckland

Ph: 09 625 0322

Royal Oak Store Open:

Weekdays: 8:30am-5pm

Saturday: 9am-2pm

Botany Store

308 Te Irirangi Drive,

Botany South, Auckland

Ph: 09 281 5027

Botany Store Open:

Monday - Saturday: 9am-5pm

Browns Bay

89 Clyde Road,

Browns Bay, Auckland

Ph: 09 550 3387

Browns Bay Store Open:

Monday - Saturday: 9am-4.30pm